In Stock Orders
If your order is not a preorder, it may take 5-7 business days for your package to be shipped out. Please note the timeline estimate listed for each shipping method refers to the transit time after the package has left our facility.
A preorder means you have reserved an item, but it will not ship right away. Preorders will ship when the product is produced, arrives at our warehouse, or is otherwise released. Estimated shipping time can be anywhere from 2-12 weeks from the date you place your order until the date the item is in stock and ships from our facility. If your order contained multiple items and one of them is on preorder, your order will ship in full once your preorder item is released. Shipping on preorders will not be refunded (unless you've requested cancellation prior to shipping and your whole order is refunded).
If your order is on preorder, this will be noted on the product page and/or your confirmation email. We appreciate your patience and will do our best to send updates via email if your order is delayed beyond the initial estimate.
When your package is picked up and scanned in by the mail carrier (USPS/DHL), you will receive a shipping confirmation and a tracking number via email. It may take a few days for the tracking number to show transit details.
If you need to change your address or cancel your order, please use the links below: